CONFIRM RESERVATION

• Booking confirmation must be sent by email;
• At the moment of reservation valid credit card details are required and 15 days prior to the arrival date a 40% deposit of the total amount will be withdrawn from the given credit card;
• The reservation is confirmed only once deposit and/or guests’ credit card details have been received and confirmed to the guest (based on the tariff conditions set out at the time of reservation). Conditions may change in case of special offers or promotions;
• At the moment of the reservation, a 40% deposit of the total amount be withdrawn from the given credit card for longer stays, for reservations of 14 nights or more and groups’ reservations (in this case also for shorter periods when the sum is at least of 14) nights;
• Filling out this form or sending a copy of a bank transfer represents the acceptation of this policy and its clauses.


HOW TO PAY THE DEPOSIT

Payment by credit card

We accept the following credit cards: AMERICAN EXPRESS, VISA, MASTERCARD, DINERS.
At the moment of reservation, it is requested to fill in the following spaces, (customers’ personal data both of the reservation and of a valid credit card) and send them to the following e-mail address info@locandarossa.com or fax number +39 0564 895049:
Guest(s) name - Period stay - Credit Card Type - Credit Card Holder Name - Credit card Number - Expiry date - Mobile phone number - Email

With a bank transfer on our account

“LOCANDA ROSSA” di Jona Celesia Lorenza
c/o Banca TEMA – Credito Cooperativo – Sede Capalbio
c/c 3873 ABI: 08851 CAB: 72180 SWIFT CODE: ICRAIT RRNN0 (zero)
IT 91 A 08851 72180 000000003873
Please send a copy of the Bank Transfer by FAX (+39 0564 895049) or by e-mail to info@locandarossa.com


CANCELLATION POLICIES

• In case of cancellation from confirmation day up to 16 days prior to arrival day 0% will be charged;
• In case of cancellation from 15 to 2 days prior to the arrival date, a cancellation fee correspondent to 40% of the entire stay will be charged as penalty;
•In case of cancellation 1 day up to the same day of arrival or in case of “no-show “ a cancellation fee correspondent to 100%of the stay will be charged as penalty.


EARLY BOOKING - NOT REFUNDABLE RATES

Reservations @Not refundable rates are subject to a not refundable prepayment and in case of cancellation or early departure cannot be refundable.


EARLY DEPARTURES

In case of early departure, for any reason, the entire stay(100%) will be charged.


DISCLAIMERS FOR LONGER STAYS (APPLICABLE FROM 14 NIGHTS)

At the reservation time a 40% deposit of the total amount be withdrawn as deposit.
• In case of cancellation from confirmation day up to 30 days prior to the arrival date 0% will be charged as penalty and deposit will be refund;
• In case of cancellation from 30 up to 2 days prior the arrival day a cancellation fee correspondent to 40% of the entire stay will be held as penalty;
• In case of cancellation from 1 day before up to the same day of arrival or in case of “no show”, a cancellation fee correspondent to 100% of the entire stay will be charged as penalty.


LEGAL DISCLAIMER

By accessing and using this site (http://www.locandarossa.com), the user acknowledges to have read this Legal Disclaimer and fully agree with it. By interacting with this Site in any way, including simple navigation on this page, the user explicitly accepts the content of this page. Consequently, the user undertakes to release and hold Locanda Rossa harmless from any claims or demands by third parties which may derive, directly or indirectly, from improper or unlawful use of the Site. We therefore recommend reading carefully the information below.

Property of the Site, Propriety Rights in Site Contents, Limitations and Restrictions on Usage, Copyright

The Site is the property of Locanda Rossa, with base in Capalbio (GR), Strada Capalbio Pescia Fiorentina 11b 58011 Partita IVA 07456241004. The trademarks and distinguishing symbols published on the Site are the property of Locanda Rossa third parties appointed by the same and, in any case, access to the Site does not give the Navigator the right to use these trademarks and distinguishing symbols without written authorization from the owners. All the material published on this Site is protected by intellectual property rights, in compliance with the applicable current legislation on protecting copyright (in particular, the Bern Convention and [Italian] Law no. 633/1941 and subsequent modifications). Documentation, images, projects, rendering, fonts, graphics, software, other Site contents, and all the codes and script formats making up the Site are the property of Locanda Rossa or third parties appointed by the same and protected by current legislation. Access to the site does not give the navigator the right to own, reproduce, modify, distribute, republish even in part or using any instrument, the information contained herein, without express written authorization from Locanda Rossa. and/or third parties who own rights to use and/or reproduce the same. Locanda Rossa will make every reasonable effort to ensure the accuracy and completeness of the information and data available on this site. Nonetheless, Locanda Rossa does not guarantee and does not assume any responsibility for the updates and accuracy and completeness of information provided on this Site (http://www.locandarossa.com), and reserves the right to modify and integrate the information provided without notice. Locanda Rossa is not responsible for failure to use the service due to problems with Internet connection and any Site malfunctions. Navigation on Internet is by its very nature insecure. Although the Locanda Rossa Site is not normally a vehicle for viruses, worms, Trojans or other harmful elements, it is impossible to exclude the possibility that they may be transmitted to the user’s computer through navigation on the Site. It is therefore the exclusive responsibility of the user to employ suitable instruments, such as updated Antivirus software, to ensure safe navigation.

Incoming and outgoing link

Locanda Rossa permits third parties who want to create a link between their site and the Site of Locanda Rossa to do so exclusively towards the home page http://www.locandarossa.com. Links to internal pages via, for example, framing or deep-linking techniques, is subject to prior written authorization from Locanda Rossa. Interactive connections between the Site (http://www.locandarossa.com) and other sites, managed by third parties, may be established by Locanda Rossa who does not exercise any control over the information, products, and services offered or policies implemented by such sites, nor does it verify whether such sites conform to applicable regulations. Therefore, Locanda Rossa does not assume any responsibility for the content and technical-operating systems of such external sites, in particular with regards to computer security. In this regard, the user is required to take the necessary precautions by using appropriate antivirus systems, in addition to enquiring about the policies of such sites. Moreover, each “linked” Internet site has its own privacy policy, which is different and autonomous from the site belonging to Locanda Rossa, and the latter does not conduct any verifications on such policy. Navigators are therefore advised to carefully read the privacy policies implemented on third party sites. In any case, Locanda Rossa may suspend the link at its sole discretion if a navigator provides information disproving the legitimacy or reliability of such sites.

Data handling on our site – navigation data

Computer and telematic systems and software procedures for the proper use of this site acquire, in the course of their normal functions, some personal data, the transmission of which is implicit in using web communication protocols or may be useful for improved management and optimization of the site (e.g. IP addresses, URL addresses of origin, time of requests, other parameters relating to the user’s operating system). This data is collected exclusively to monitor the correct functioning of the site, and therefore has no commercial purpose, nor is it used in any way to identify the user. The data is collected by technological means, managed and administered from our site. The data collected is recorded in a special stored and protected log file, which is not distributed. All the material contained in this site, electronic communications, and navigation data is stored on a shared server.

Detecting and recording your IP address

Detection method for the IP address. Detection of the IP address enables us to identify any technical problems, and prevent intrusions to and misuse of the site. Our web server is protected by a firewall that keeps track of any attacks aimed at the server. In this case, detection of the IP address enables us to adopt suitable counter measures for avoiding unauthorized access or DOS (Denial of Service) or DDOS (Distributed Denial of Service) attacks.

Using cookies

Services on our site may be used correctly without the use of cookies.

Concerned person’s rights

Concerned persons may at any time exercise their rights as set out in art. 7 of [Italian] Legislative Decree no. 196 of 30 June 2003. The Law gives you specific rights. In particular, the concerned person may obtain from the owner confirmation of the existence or non-existence of his/her personal data and that such data is made available in a comprehensible manner. The concerned persons may also request the origin of the data, as well as the reason and purpose it was collected for; they may cancel, change to anonymous or block data handled in violation of the law, or update, correct or, if they want, add to their data; or dispute the handling of the same for legitimate causes.These rights may be exercised in the following ways: an e-mail to our site at the e-mail address displayed on our pages.

Place of jurisdiction

Navigation on this site and the relationship between the site and the users are regulated by Italian law in force at the moment the disputed action occurred, regardless of the user’s domicile or offices. For any dispute that may arise with regard to accessing or using the Site, or in relation to the material presented herein, or any other dispute, between the user and the Site owner or other parties who have collaborated, who are collaborating or who will collaborate on creating and managing the Site, the user accepts the Court of Rome as having exclusive jurisdiction.


HANDLING PERSONAL DATA

Pursuant to [Italian] Legislative Decree no. 196/2003, art. 13, containing provisions for the safeguard of people and other subjects with regard to handling of personal data, the Azienda Agricola Jona Celesia Lorenza "Locanda Rossa" Strada Capalbio Pescia Fiorentina 11b 58011 Capalbio (Gr) Italy (hereinafter “LOCANDA ROSSA”), provides concerned persons with due information on the possible handling of personal data collected, which may be used to do whatever is necessary and instrumental to establishing and executing a number of informative and contractual relations. Personal data is where handled in compliance with the current legislation and LOCANDA ROSSA’s privacy policy.

Sources of personal data

LOCANDA ROSSA normally collects personal data from the concerned person or from third parties.

Sensitive data

For the purpose of establishing normal contractual relationships, LOCANDA ROSSA does not handle “sensitive data” pursuant to [Italian] Legislative Decree no. 196/2003. Where, for any reason, LOCANDA ROSSA finds itself in a position whereby it has to handle sensitive personal data belonging to third parties, to guarantee the best service in welcome, hospitality, food, wellness centre and SPA , the data will be handled, with express written consent, within the bounds and limits of [Italian] Legislative Decree no. 196/2003.

Purpose for handling data

Personal data of visitors of this site that forward booking requests are used only to carry out the service or the booking and are communicated to third parties only in authorized and necessary. The visitors that use request forms for booking and registration to the e-newsletter will have to communicate personal data (name, surname, address, email address, telephone number, etc) and authorize the handling. Without the consent for handling personal data LOCANDA ROSSA will not be able to receive requests for bookings and/or for e-newsletter services. Data collected for this service will not be communicated or released without the consent of the concerned person.

Method for handling data

Personal data collected by LOCANDA ROSSA is done in a lawful and fair manner, using electronic or automatic apparatus or paper, and in any case using methods that guarantee the safety and confidentiality of the data itself. Data collection is performed by people specially appointed pursuant to [Italian] Legislative Decree no. 196/2003. The data is stored so that the concerned person can be identified for a period of time no longer than that necessary for the purposes for which the data was collected and stored.

Scope of communication and divulgences

LOCANDA ROSSA may communicate the personal data in its possession to the categories indicated below, who will treat them as Licensees or Responsible Parties, pursuant to [Italian] Legislative Decree no. 196/2003:
- to GROUP companies, who are reported to handle data in compliance with the current legislation. Such communication, permitted under [Italian] Legislative Decree no. 196/2003, does not require consent;
- to pursue contractual obligations, where required by law, regulations and EU legislation, to Italian public Administrations and Bodies, supervisory and control Authorities and bodies, tax centres, Judicial Bodies, professionals, and professional associations. Such communications, permitted under [Italian] Legislative Decree no. 196/2003, do not require consent;
- for purely instrumental purposes and/or additional purposes for execution of the contract and/or carrying out of related performances, credit and insurance institutions; corporate consultation companies; information technology service companies, data and document storage companies; credit recovery agencies and other services; customer satisfaction survey companies; statistics and data processing companies, marketing and advertising companies. For such communications, the consent of the concerned person is required, and failure to do so may limit the contractual relationship and/or operations of LOCANDA ROSSA. The concerned person may, at any time and freely, receive updated information about the list of addressee companies. Subjects belonging to these categories act as external Responsible Parties for data handling, or they operate autonomously as individual licensees of data handling. Additional communication or divulgence may only occur with express consent from the concerned person.

Providing data

Providing data is optional. Without them, LOCANDA ROSSA may find itself in a position whereby it is unable to provide the information requested and services necessary to fulfil its contractual, accounting and tax obligations. Moreover it is to be noted that any non-communication or erratic communication of one of the obligatory information, may lead to: impossibility for the licensee to guarantee the suitability of the data handling process pursuant to the contractual conditions for which it was provided; possible inconsistency of the data handling results with fiscal, administrative or business obligations for which it was required. You are entitled to exercise your rights pursuant to [Italian] Legislative Decree no. 196 art. 7, 8, 9 and 10, by contacting the handling licensee.

Data given by the client

The optional forward, unequivocal and intentional of information by email or with the request form to this site’s addresses, entails the acquisition of the sender’s address, necessary to reply to the requests, and of all the other information included in the in the form filled in by the visitor of the site. Specific disclosures will be displayed in the website’s pages arranged for request services.

Conferring consent

In compliance with [Italian] Legislative Decree no. 196/2003, art. 24, consent is not necessary when, in the course of the company’s ordinary business, data is handled in the execution of a request or contract or in a pre-contractual stage; when data is handled to execute a legal obligation; when the data is collected from public registers and lists; when the data pertains to the economy activity of the concerned person.

Concerned person's rights

Pursuant to art. 7: The concerned party has the right to obtain confirmation of the existence or non-existence of personal data that pertains to him or her, even if it is not yet registered, with the data reported in intelligible form. The concerned person has the right to obtain information regarding:
-the origin of personal data;
-the purpose for collection and handling methods;
-the logic applied while handling the data with the help of electronic instruments;
-information identifying the licensee, parties responsible and nominated representatives pursuant to art. 5 paragraph 2;
- subjects and categories to whom personal data may be communicated or that may come into knowing as nominated representatives in the State territory, responsible or appointed parties;
The concerned persons have the right to:
-Update, correct or if they choose, add data;
-cancel, change to anonymous or block data handled in violation of the law, including data that does not need to be kept in relation to the purposes for which the data was collected or later handled;
-certification that the operations contained in a) and b) have been brought to the knowledge, even with regard to their content, to those parties to whom data has been communicated or divulged, excluding cases where doing this is impossible or entails the use of means clearly disproportionate to the right protected;
The concerned person has the right to oppose entirely or in part:
-For legitimate reasons, to the treatment of personal data concerning him or her, even if pertinent to the purpose of the collection;
-to the handling of personal data pertinent to him or her for the purpose of sending advertising material or direct sales or to carry out market research or marketing communications.

License

The personal data provided will be stored at the offices of the company LOCANDA ROSSA, located in Strada Capalbio Pescia Fiorentina 11b 58011 Capalbio (Gr) Italy. Personal data provided may be transferred abroad, within the European Union, in compliance and within the limits contained in [Italian] Legislative Decree no. 196/2003 art. 42. Personal data may be transferred abroad in countries outside the EU within the scope and limitations contained in [Italian] Legislative Decree no. 196/2003 art. 44 b). In this regard, the company LOCANDA ROSSA works exclusively with persons who adhere to “The Safe Harbour Privacy Principle”. The Licensee handling personal data as set out in this disclosure is Azienda Agricola Jona Celesia Lorenza "Locanda Rossa" Strada Capalbio Pescia Fiorentina 11b 58011 Capalbio (Gr) Italy, in the person of the legal representative pro tempore, who may be contacted with regard to any request for clarifications and/or information.

In general

Personal data will be handled for institutional purposes, connected to LOCANDA ROSSA’s activity: to carry out a service for one or more operations arranged by the contract: to carry out, in general, law obligations; for LOCANDA ROSSA’s operative and management requirements, in particular, but not only, for LOCANDA ROSSA’s accounts revision; subject to explicit approval of the client: to have information on the client’s tastes and preferences regarding journeys, stays, SPA wellness treatments and demographic information such as year of birth, gender, nationality, spoken language, marital status, family unit, with the aim to give a personalized and quality service; to give information regarding products and services offered by LOCANDA ROSSA or by his partners or other opportunities that could be interesting for the client; to process statistics on sales, clients and other information, and to communicate these statistics to third parties. The statistics will not include information that can determine the identification of the client ( without his explicit approval)

Cookies

Cookies are small files sent by the user’s browsers and kept in their computers’ hard disk. When a user registers on LOCANDA ROSSA’s website his computer records an identification code (Cookie) that will save the user putting in again his email address every time he visits the website. LOCANDA ROSSA informs that the user’s password and other information contained in the Cookies will not be used in other ways.